Who we are
Nuts For Wood is a London-based furniture restoration business run by Val and Pam. Our website is nutsforwood.com. For privacy questions, use the contact form below.
We are based in London, United Kingdom.
What data we collect
Depending on how you use the site, we may process:
- Contact details — name, email address, phone number, and delivery address when you place an order or contact us.
- Order information — table size, leg style, colour, price, and payment status.
- Payment data — card payments are handled by Stripe. We do not store your full card number on our servers.
- Messages — anything you send through our contact form or Etsy when enquiring about vintage pieces or delivery.
- Technical data — basic server logs (such as IP address and browser type) kept by our hosting provider for security and troubleshooting.
How we use your data
We use personal data to:
- Process and fulfil orders placed on this website
- Confirm lead times, delivery, and after-sales support
- Respond to enquiries about vintage furniture or custom work
- Meet legal, tax, and accounting obligations
- Keep the website secure and working properly
We do not sell your personal data. We do not send marketing emails unless you have asked us to.
Legal basis (UK GDPR)
We process personal data because:
- Contract — we need certain details to supply furniture you have ordered.
- Legitimate interests — to run our business, prevent fraud, and improve customer service.
- Legal obligation — for example, keeping records for tax purposes.
- Consent — where you have agreed, such as accepting non-essential cookies (we currently only use essential cookies).
Who we share data with
We share data only when needed to run the service:
- Stripe — payment processing (Stripe privacy policy)
- Netlify — website hosting
- Supabase — order records and product images
- Delivery partners — name, phone, and address to deliver your furniture
- Etsy— if you buy through our Etsy shop instead of this site, Etsy's own privacy policy applies to that purchase
How long we keep data
We keep order and contact records for as long as needed to fulfil the order, handle warranty or returns queries, and meet legal requirements (typically up to seven years for accounting records).
Your rights
Under UK data protection law you can ask us to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete data in certain circumstances
- Restrict or object to certain processing
- Request a portable copy of your data
Use the form below to exercise these rights. You may also complain to the Information Commissioner's Office (ICO).
Privacy contact form
Tell us which right you want to exercise and include enough detail for us to find your records.
Changes to this policy
We may update this page when our services change. The date at the top shows when it was last revised. Significant changes will be reflected on this page.
See also our returns & refunds policy and contact page.